Zestona LLC (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.zestonallc.com, contact us, or engage with our services.
By using our website or communicating with us, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We may collect and process the following types of information:
a) Personal Information
When you contact us, submit an enquiry, or communicate with our team, we may collect:
- Full name
- Company name
- Email address
- Phone number
- Country or location
- Enquiry details (product interest, quantities, destination, etc.)
b) Technical & Usage Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent
- Referral sources
This data is collected for analytics, security, and website improvement purposes.
2. How We Use Your Information
We use the information collected for the following purposes:
- To respond to enquiries and provide quotations
- To communicate regarding products, services, or orders
- To improve our website functionality and user experience
- To comply with legal, regulatory, or contractual obligations
- To maintain internal records and business operations
We do not sell, rent, or trade your personal information to third parties.
3. Legal Basis for Processing
We process personal data based on one or more of the following legal grounds:
- Your consent
- The necessity to perform a contract or respond to a business enquiry
- Compliance with legal obligations
- Legitimate business interests, provided they do not override your rights
4. Data Sharing & Disclosure
Your information may be shared only when necessary:
- With internal teams for enquiry handling and customer support
- With trusted service providers (e.g., IT, hosting, email services) strictly for business operations
- When required by law, regulation, or legal process
All third parties are required to maintain the confidentiality and security of your data.
5. Data Security
Zestona LLC implements appropriate technical and organizational measures to protect personal data against:
- Unauthorized access
- Loss, misuse, or alteration
- Accidental disclosure
While we strive to protect your information, no method of transmission over the internet is completely secure. Therefore, absolute security cannot be guaranteed.
6. Data Retention
We retain personal information only for as long as necessary to:
- Fulfill the purpose for which it was collected
- Meet legal, regulatory, or contractual requirements
- Resolve disputes or enforce agreements
Once no longer required, data is securely deleted or anonymized.
7. Cookies & Tracking Technologies
Our website may use cookies or similar technologies to:
- Improve website performance
- Analyze visitor behavior
- Enhance user experience
You may control or disable cookies through your browser settings. Please note that some website features may not function properly if cookies are disabled.
8. Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal data
- Request correction of inaccurate information
- Request deletion of your data
- Object to or restrict data processing
- Withdraw consent at any time
To exercise your rights, please contact us using the details below.
9. Third-Party Links
Our website may contain links to third-party websites. Zestona LLC is not responsible for the privacy practices or content of external websites. We encourage users to review the privacy policies of those websites.
10. International Data Transfers
As a global trading company, your information may be processed or accessed in different countries. We ensure that such transfers are conducted in accordance with applicable data protection laws and appropriate safeguards.
11. Updates to This Privacy Policy
Zestona LLC reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date. Continued use of our website indicates acceptance of the revised policy.
12. Contact Information
For questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
Zestona LLC
Head Office
Shop No. S4
Obaid Ghanim Abdulrahman Mutaiwei Building
Al Ras – Deira
Dubai – UAE
📧 Email: info@zestonallc.com
🌐 Website: www.zestonallc.com
📞 Phone: +971 50 747 5325